Documenting analizA's billing process, from patient arrival to accounting
The analizA project documented the billing department's process. The delivery covers the journey from a patient's arrival at the centers through billing and sending the report to the accounting team.
The starting point.
analizA needed to document the complete billing process and its connections with accounting. The need was for an end-to-end process reference, without confusing the assessment with automation that had already been implemented.
How we did it.
The billing department's process was documented, covering patient arrival, billing and sending the report to accounting. The delivery is recorded as reference documentation, with a final report organized in Notion and a main access point for the materials.
What changed.
Documented process
Documentation of the billing department's process.
End-to-end coverage
The scope of the delivery runs from patient arrival through the report to accounting.
Reference material
Delivery recorded as Docs/Playbook with a main access point for the materials.
Tools used
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